Real-world support
NSPCC, Samaritans, child helplines and listening services. Browse by country, or find a local service through the international directories. Free access without sign-in.
Use emergency services for immediate danger, serious injury or overdose. Choose the country where you are now for the correct number. These listening services do not replace emergency care.
Need help now — emergency numbers and optional trusted adultThese organisations do not have one number that works worldwide. NSPCC below is a UK adult child-safety service; Samaritans 116 123 below serves the UK and Republic of Ireland. Other countries have their own services.
United Kingdom · adults concerned about a child
Call 0808 800 5000
UK service for any adult concerned about a child's safety or wellbeing. Phone: Monday–Friday, 10am–4pm UK time. This is not a 24/7 teen crisis line. NSPCC may share child-safety concerns with social services or police under its safeguarding policies. For children and young people, Childline is listed below.
Open service websiteOfficial source checked 12 November 2026.
United Kingdom and Republic of Ireland · listening support
Call 116 123
Free listening support, 24 hours a day, in the UK and Republic of Ireland, including for people under 18. This is not a worldwide dialling code. Safeguarding exceptions apply; a volunteer may not be available immediately. Ask the service about its policies before sharing personal details.
Open service websiteOfficial source checked 12 November 2026.
Not every country has a number in our local list. Use these directories to choose a country or territory; check current opening times, ages, languages, charges and safeguarding policies.
Choose your country or territory for child and youth support. Ages, channels and opening times differ by local service.
Opens an external service website.
Find local phone, text or chat support across more than 175 countries. Check the selected service's coverage and policies.
Opens an external service website.
A network and directory of emotional-support centres in different countries. There is no single worldwide Samaritans telephone number.
Opens an external service website.
Shortcodes and freephone numbers usually work only in the named country and may not work abroad or while roaming. We do not guess your country from IP, GPS or your trusted adult's phone number.
36 countries shown. Expand a country to see its services.
Emergency services: 112 or 999
Official emergency guidanceCall 116 123
Free listening support, 24 hours a day, in the UK and Republic of Ireland, including for people under 18. This is not a worldwide dialling code. Safeguarding exceptions apply; a volunteer may not be available immediately. Ask the service about its policies before sharing personal details.
Open service websiteOfficial source checked 12 November 2026.
Text HELLO to 50808
Free, 24/7 text support. Some Irish networks cannot use this short code; check the service website for alternatives and any charges. Messages may appear in device or network usage history.
Open service websiteOfficial source checked 11 November 2026.
Call 1800 66 66 66
Free support for children, 24 hours a day. Online chat is also available on the service website. This is the Irish number, not the UK Childline number.
Open service websiteOfficial source checked 11 November 2026.
Emergency services: 999
Official emergency guidanceCall 0808 800 5000
UK service for any adult concerned about a child's safety or wellbeing. Phone: Monday–Friday, 10am–4pm UK time. This is not a 24/7 teen crisis line. NSPCC may share child-safety concerns with social services or police under its safeguarding policies. For children and young people, Childline is listed below.
Open service websiteOfficial source checked 12 November 2026.
Call 116 123
Free listening support, 24 hours a day, in the UK and Republic of Ireland, including for people under 18. This is not a worldwide dialling code. Safeguarding exceptions apply; a volunteer may not be available immediately. Ask the service about its policies before sharing personal details.
Open service websiteOfficial source checked 12 November 2026.
Official source checked 11 November 2026.
Official source checked 11 November 2026.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceCall 3114
Free, 24/7 support throughout France for suicidal distress, or concern about someone else. In immediate life-threatening danger use 112.
Open service websiteOfficial source checked 11 November 2026.
Call 0800 235 236
Free youth health and wellbeing support for ages 12–25, daily 09:00–23:00 local time. Check the website for language and chat options.
Open service websiteOfficial source checked 11 November 2026.
Emergency services: 112 (ambulance / fire) or 110 (police)
Official emergency guidanceCall 116 111
Support for children and young people, Monday–Saturday 14:00–20:00 local time. Check the service website for online and language options.
Open service websiteOfficial source checked 11 November 2026.
Call 116 123
German-language listening support, 24/7. Lines can be busy; try again or choose another service. No SMS channel is listed here.
Open service websiteOfficial source checked 11 November 2026.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceCall 19696 (1.96.96)
Free, national 24/7 support for children and adolescents up to age 18, and adults concerned about a minor. Chat is available through the service website.
Open service websiteOfficial source checked 11 November 2026.
Call 02 2327 2327
Listening support for emotional distress. Check the provider website for current phone hours, languages and call charges. Do not wait for a reply in an immediate emergency.
Open service websiteOfficial source checked 11 November 2026.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceCall 0800 0113 (or 113 within the Netherlands)
24/7 suicide-prevention support. Phone access is within the Netherlands; use the website's chat if outside the country. This listening service is not the emergency number: immediate danger is 112.
Open service websiteOfficial source checked 11 November 2026.
Call 0800 0432
Free phone and chat support for ages 8–18 in the Netherlands. Conversations are in Dutch; check current channel hours on the website.
Open service websiteOfficial source checked 11 November 2026.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceCall 1411
24/7 support for suicidal thoughts and self-harm. This service requires parent or legal-representative consent for care of minors. It has its own emergency policies; immediate danger is 112.
Open service websiteOfficial source checked 11 November 2026.
Call 808 24 24 24, then choose option 4
24/7 psychological counselling for all citizens; English support is listed. Call charges may depend on your plan. This does not replace 112 for imminent or serious emergencies.
Open service websiteOfficial source checked 11 November 2026.
Call 116 111
Free child and youth support on weekdays, serving mainland Portugal and the islands. Check the website for hours. Its WhatsApp channel is not presented here as SMS.
Open service websiteOfficial source checked 11 November 2026.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 112
Official emergency guidanceCall 024
Free, 24/7 national support for suicidal thoughts or risk, and for families or people close to someone at risk. Online chat is available through the website. Immediate danger: call 112.
Open service websiteOfficial source checked 11 November 2026.
Call 900 20 20 10
Support for problems affecting children and adolescents, including emotional distress. This number is listed for all Spain; check the website for hours and chat options. We do not assume regional short codes work everywhere.
Open service websiteOfficial source checked 11 November 2026.
Emergency services: 112
Official emergency guidanceWe have not added a verified national listening number for this country yet. Use Child Helpline International, Find A Helpline or Befrienders Worldwide above for local support.
Emergency services: 113 (ambulance / medical emergency) or 112 (police) or 110 (fire)
Call 116 111; SMS 41 71 61 11 during text hours
Phone: 24/7. Chat and SMS: daily 16:15–22:45, Saturday until 23:45 local time. English chat is offered on the website. SMS opens a blank composer, not an automatic message.
Open service websiteOfficial source checked 11 November 2026.
Call 116 123
Free, 24/7 listening support for anyone who needs someone to talk to. The provider has safeguarding/reporting obligations in some situations.
Open service websiteOfficial source checked 11 November 2026.
Emergency services: 112 (general emergency) or 144 (ambulance / medical emergency)
Official emergency guidanceCall 147
Free, around-the-clock phone support for children and young people in Switzerland. Check the website for languages and other channel hours; WhatsApp is not SMS.
Open service websiteOfficial source checked 11 November 2026.
Emergency services: 911
Official emergency guidanceCall or text 988
Free, 24/7 crisis support. Not a substitute for emergency services in immediate danger.
Open service websiteOfficial source checked 11 November 2026.
Emergency services: 911
Official emergency guidanceCall 1 800 668 6868 or text CONNECT to 686868
24/7 youth support in Canada. Government guidance lists ages 5–29; English/French texting is available. Texting is not anonymous and safeguarding disclosures may occur under the provider's policies.
Open service websiteOfficial source checked 12 November 2026.
Call or text 988 in Canada
National 24/7 support for suicide-related concerns, for anyone in Canada. This is listening/crisis support, not a replacement for 911 in immediate danger.
Open service websiteOfficial source checked 12 November 2026.
Emergency services: 000 (primary police / fire / ambulance) or 112 (mobile-only emergency alternative)
Call 1800 55 1800
Free, 24/7 phone counselling for ages 5–25 in Australia. Webchat is available through the service website; it is not SMS.
Open service websiteOfficial source checked 12 November 2026.
Call 13 11 14 or text 0477 13 11 14
National crisis listening. The provider lists support any time, day or night. Check text-channel details and charges on the service website. Do not send an SMS to 000; immediate danger uses emergency services.
Open service websiteOfficial source checked 12 November 2026.
Emergency services: 111
Official emergency guidanceCall 0800 37 66 33 or text 234
Free, 24/7 support for young people anywhere in New Zealand and anyone supporting a young person. Webchat and WhatsApp are separate channels, not SMS.
Open service websiteOfficial source checked 12 November 2026.
Call or text 1737
Free, 24/7 brief emotional support in New Zealand. Not emergency dispatch; use 111 for immediate danger or the local Crisis team for a mental-health emergency.
Open service websiteOfficial source checked 12 November 2026.
Emergency services: 112
Official emergency guidanceCall 1098
Government child-protection emergency outreach for children in crisis and adults calling on their behalf. Round-the-clock control rooms; integrated with emergency response 112. This service can refer or forward concerns under its own policies.
Open service websiteOfficial source checked 12 November 2026.
Call 14416 or 1800 89 14416
National government tele-mental-health support, 24/7 across Indian States and Union Territories. The provider lists 1800 89 14416 as the toll-free alternative. No SMS channel is verified here.
Open service websiteOfficial source checked 12 November 2026.
Emergency services: 112 (mobile emergency) or 10111 (police) or 10177 (ambulance)
Call 116
Children and adults can call for support about problems affecting children, including abuse, self-harm and school worries. Check the service website for current phone hours and charges; online-chat hours are not the same as phone hours.
Open service websiteOfficial source checked 12 November 2026.
Call 0800 567 567
The provider lists this as a 24-hour toll-free mental-health crisis helpline. It is not an emergency-dispatch number. Ask the service about safeguarding and privacy policies.
Open service websiteOfficial source checked 12 November 2026.
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Services have their own privacy, consent, recording and safeguarding policies. They may involve other agencies in some circumstances. Ask before sharing details; availability and responses are not guaranteed. Your device, mobile network or emergency service may use caller location or keep call/message history when you make contact. This directory is not monitored.
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